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Your receipt of an electronic or other form of
order confirmation from MotherboardZone.com, LLC does not constitute
an acceptance of your order, nor does it provide confirmation of our
offer to sell. MotherboardZone.com, LLC reserves the right, at any
time after receipt of your order and without prior notice to you, to
supply less than the quantity you ordered of any item.
MotherboardZone.com, LLC may require additional authorizations,
verifications or other credit information before accepting any order.
MotherboardZone.com, LLC reserves the right to accept or decline any
order for any reason.
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Our site uses the latest in 128 bit encryption technology from Starfield Technology, a world leader in e-commerce security protection. With a Starfield SSL Web Server Certificate, we can assure you any information sent between us during your checkout process is encrypted or scrambled using a 2048 bit Private key encryption scheme, making it impossible to intercept or steal. It also allows you to display and verify the identity of the website owner (that's us!)
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- MotherboardZone.com, LLC respects your privacy and values your
trust in us. We work hard every day to earn your trust and confidence so that you can
enthusiastically use our services and recommend us to your friends and co-workers.
- MotherboardZone.com, LLC does not secretly collect information from
visitors to our web site. We do not sell, rent or barter mailing
lists of our customers to anyone.
- We do not reveal a customer's name or address to any
promotional partner unless the customer affirmatively opts-in to
the promotional offer.
- We do collect and store the names, addresses, credit card numbers
and other personally identifying information of customers who make
purchases. Name and address information is saved in a secure
environment and only used to process purchases. Credit card information
in not stored on our servers and is kept only on the systems maintained by our
merchant bank. At the customer's request, we will not send to the customer any
information or offers unrelated to the customer's specific
purchase offer.
- To provide faster, high quality service, we use "cookies"
technology to reduce the time required for customers to submit
purchase requests. Cookies are small bits of code, usually stored
on a user's computer hard drive, which enable a web site to
"personalize" itself for each user. No other company has
access to our cookies.
- For all transactions, we employ reasonable and up-to-date Internet
security methods and technologies.
- We may reveal general data about our web site, such as number of
visitors, number of goods and services purchased, etc.
- This privacy policy is subject to change and we will strive to have
it always available through our web site. Please refer here for the latest updates.
At MotherboardZone.com, LLC, we automatically update our on-line store
so that we may offer to our customers the most up-to-date products
available. Even though our site often lists 10,000 items or more, due to
the popularity of some products, we may not always have an item in
stock. We have included product availability information on our
product pages so that you will know if the item is currently
available. MotherboardZone.com, LLC will accept orders for
out-of-stock items to ensure that you will be the first to receive the
product once it becomes available. If your order is not in stock, the
product will be placed on backorder and shipped when the item is
available. You may cancel a backorder at any time prior to shipping by
calling our Customer Service number at 512-345-8427.
All information appearing on MotherboardZone.com, LLC’s web site
is protected by international copyright laws and treaty provisions.
All rights not expressly granted herein are reserved. The copyright on
such information and content is held either by MotherboardZone.com,
LLC or by the original creator of the information. None of the
information or content may be copied, reproduced, modified, published,
uploaded, posted, transmitted, or distributed in any form or by means
other than those described by MotherboardZone.com, LLC or with
MotherboardZone.com, LLC’s prior written permission. Any
unauthorized use of information appearing on MotherboardZone.com,
LLC’s web site may violate copyright, trademark and other
applicable laws and could result in criminal or civil penalties.
Certain links will allow you to leave MotherboardZone.com, LLC's
web site. MotherboardZone.com, LLC makes no representation about or
accepts any responsibility for content, electronic links or software
problems on manufacturers' web sites. The linked sites are not
under the control of MotherboardZone.com, LLC, and
MotherboardZone.com, LLC is not responsible for any linked site or any
link contained in a linked site, or any changes or updates to such
sites. MotherboardZone.com, LLC is not responsible for web casts or any
other form of transmission received from any linked site.
MotherboardZone.com, LLC provides links only as a convenience, and the
inclusion of any link does not imply endorsement by
MotherboardZone.com, LLC.
We accept major credit cards including Visa, MasterCard, Discover and
American Express. There is no surcharge for using your credit card to
make purchases with MotherboardZone.com, LLC. Please be sure to
provide your exact billing address (as listed by the issuing bank) and
telephone number. Incorrect information may cause a delay in
processing your order. The charge on your credit card will be
processed as you complete the check out process. Credit card orders shipped to
the billing address on the card will be expedited.
MotherboardZone.com, LLC accepts money orders, cashier’s checks,
personal checks, and company checks in U.S. Dollars only. Orders are
processed upon receipt of a money order or cashier’s check. For
personal and company checks, please allow up to 10 banking days after
receipt for clearance of funds before the order is processed.
MotherboardZone.com, LLC cannot guarantee the availability of a
product or price by the time funds clear or payment is received. A $25
fee is charged on all returned checks. Instructions for paying by
cashier’s check/money order. The product will be shipped when
the check has cleared. Print your MotherboardZone.com, LLC order form
and send it with your payment to:
Delivery Addresses
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U.S. Mail Address
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UPS & FedEx Address
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MotherboardZone.com, LLC
Attn: Order Processing
P.O. Box 369
Cedar Park, TX 78630
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MotherboardZone.com, LLC
Attn: Order Processing
13706 Research Bld., Suite 303
Austin, TX 78750
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Note: Please reference your order number (from your checkout receipt) on all payments. We also suggest sending the payment to
MotherboardZone.com, LLC by Federal Express, UPS, or other carrier
which tracks its deliveries to ensure delivery. Saturday Delivery will
not be accepted. We cannot be responsible for lost of misdirected payments.
PayPal Customers please pay to:
PayPal@MotherboardZone.com
Please reference your order number (from your checkout receipt) on your payment...
All orders are shipped after the PayPal notifies us that funds have been received.
If a product appears to be damaged at the time of delivery, it is best
to REFUSE it back to the carrier attempting delivery. If you accept
the damaged package make sure it is noted on the carrier's
delivery record in order for MotherboardZone.com, LLC to file a damage
claim. Save the merchandise AND the original box and packing it in which it
arrived. Notify MotherboardZone.com, LLC immediately to arrange for
a carrier inspection and a pick up of damaged merchandise. If you do
not notify MotherboardZone.com, LLC of damaged goods within 15 days of
delivery, our regular return policy will override any claim of damage,
and the product will fall under all current manufacturer restrictions.
All Prices are subject to change without notice and will be
established at the time of order acceptance by MotherboardZone.com,
LLC. Order acceptance and sale by MotherboardZone.com, LLC occurs at
the time of shipment. Prices for back ordered products are not
guaranteed.
Please contact our Customer Service Department before you make a
return. No returns will be accepted without a valid accompanying
authorization number and a copy of the original invoice.
MotherboardZone.com, LLC will not accept returns of opened software,
memory, custom orders, volume orders or build-to-order (BTO) products, unless defective. Some non-defective items are
designated as "non-returnable" for various reasons, include end-of-life products. If you have questions about the returnability of a specific item, please contact us to confirm its returnability before ordering.
Before returning any product, you must contact our Customer Service
Department within thirty (30) days of your invoice date for a Return
Merchandise Authorization (RMA) number. The RMA number is good only
for one (1) or more items from the same order and must match the
product(s) authorized for return. The RMA is valid for ten (10) days
from date of issuance. Returns will not be accepted without an RMA.
Manufacturer restrictions do apply to all products. Any item missing
the UPC can only be replaced with the same item. After thirty (30)
days, only manufacturers’ warranties apply. MotherboardZone.com,
LLC reserves the right not to authorize the return of products that
are no longer in production, or are being produced or published by a
manufacturer or publisher that is insolvent, in bankruptcy, or will
not accept returns from MotherboardZone.com, LLC. For software,
MotherboardZone.com, LLC offers only a credit or replacement on
unopened items. All products (unless otherwise noted on our site) are
sold with the full manufacturer’s warranty. The warranty period
and service varies by manufacturer and product. Extended warranties
are sometimes offered directly through the manufacturer; please
contact the manufacturer if you are interested in purchasing an
extended warranty that may not be available through
MotherboardZone.com, LLC. ALL returns must be processed pursuant to
the Return of Products Instructions listed below. Any deviation from
these instructions could result in a delay in processing or a complete
forfeiture of your credit. Defective products such as laser printers,
inkjet printers, fax machines, UPSs, opened software, memory, specialty electronics components, and special
order items may only be returned for a replacement and not for a
credit. Shipping fees, and insurance charges are
not refunded.
A defective product can be returned within thirty (30) days of the
invoice date for: credit, replacement, exchange or repair (at
MotherboardZone.com, LLC’s sole discretion). To return a defective
product, please contact our Customer Service Department for a Return
Merchandise Authorization (RMA) number and follow the Return of
Products Instructions below. The RMA is valid for 10 days from date of
issuance. Returns will not be accepted without an RMA. Manufacturer
restrictions do apply. Any item missing the UPC can only be replaced
with the same item. After thirty (30) days, only manufacturers’
warranties apply.
Many non-defective product can be returned to MotherboardZone.com, LLC
within thirty (30) days of the invoice date for credit or exchange
(at MotherboardZone.com, LLC’s discretion). Memory products, opened software, laser printers, inkjet printers, fax machines, UPSs, opened software and special
order items can be returned for defective replacement only. All non-defective
returns are subject to a 10 percent (10%) restocking fee. To return a
non-defective product, please contact our Customer Service Department to request a
Return Merchandise Authorization (RMA) number and follow the Return
of Products Instructions below. The RMA is valid for 10 days from date
of issuance. Returns will not be accepted without an RMA. Manufacturer
restrictions do apply. Any item missing the UPC can only be replaced
with the same item. After 30 days, only manufacturers’
warranties apply.
MotherboardZone.com, LLC does not accept returns of custom orders,
build-to-order products or white boxes. Only manufacturer warranties
apply to these products. If you have problems or questions regarding
the return or replacement of a custom product you have received,
please direct your questions to the manufacturer of the product.
MotherboardZone.com, LLC is confident in the quality of our products.
If you need to return a product, please contact our Customer Service
Department within thirty (30) days by e-mail or by phone at
512-345-8427. Before returning any product, you must contact our
Customer Service Department within thirty (30) days of your invoice
date for a Return Merchandise Authorization (RMA) number. The RMA
number is good only for one (1) or more items from the same order and
must match the product(s) authorized for return. The RMA is valid for
ten (10) days from date of issuance. Returns will not be accepted
without an RMA. Manufacturer restrictions do apply to all products.
Any item missing the UPC can only be replaced with the same item.
After thirty (30) days, only manufacturers’ warranties apply.
Please have the following information at hand when requesting a
replacement: (refer to packing slip)
- Order Number (i.e. MBZ0123456 )
- Product SKU number (i.e. 081234)
- Bill-to zip code
- Bill-to phone number
Please follow these instructions when sending your original item back:
- All products must be 100% complete and in original condition with
all original packing material and boxes (with original UPC codes on
manufacturer boxes), manuals, software, blank registration and
warranty card(s) and all other accessories and documentation
provided by the manufacturer. Original documentation and printed material
must not be marked or defaced in any way.
- The RMA number must appear on your return packing label and on the shipping box. Please do
not write on the outside of the products box. The RMA number is good for
only one (1) item and must match the product authorized for return.
Returns will not be accepted without an RMA.
- Return your package to the address given to you by the
MotherboardZone Returns Department. You must send your package(s)
via UPS, Federal Express, or other delivery service with tracking
information. (Do not send your package(s) via the U.S. Mail.)
- MotherboardZone.com, LLC strongly recommends that you fully insure
your return shipment in case it is lost or damaged, and that you
use a carrier that can provide proof of delivery for your
protection. We cannot be responsible for lost of misdirected returns.
- You must submit tracking numbers for every package shipped to our
returns department via e-mail.
- Remember to include your packing slip from the original order.
- All shipping and handling on returned products must be prepaid by
the customer.
- There will be a $35.00 re-box fee for products returned in a
damaged box.
- Any returns sent to MotherboardZone.com, LLC's corporate
address will not be accepted.
Note: The original item(s) must be received by our warehouse within 10
business days (two calendar weeks) of receipt of your return
instructions. Any discrepancies could result in a delay or complete
forfeiture of your credit.
All requests for technical service and support should be made directly
to the manufacturer in accordance with their terms and conditions.
MotherboardZone.com, LLC will provide on-line technical notes on most
products as well as links to the manufacturers sites.
If an order is placed Monday through Friday (except for national
holidays) before 1:00 p.m. Central Time, every attempt will be
made to schedule the order for shipment the same day. Most order
placed before 3:00pm Central Time are a actually shipped the same day.
MotherboardZone will choose the most efficient method of shipment to deliver the
products to its customers on the next business day. There will be an
automatic charge of $25.00 to your account for any shipment that is
refused without prior written permission from MotherboardZone.com LLC.
Please note the following:
- MotherboardZone.com, LLC does NOT ship outside the United States.
- Due to shipper restrictions we cannot deliver to P.O. Boxes.
- All Shipments are subject to stock availability.
- MotherboardZone.com, LLC does not ship on Saturdays or Sundays.
The purchaser is responsible for all applicable federal, state,
municipal and other government taxes. Unless otherwise specified,
prices do not include such taxes. MotherboardZone.com, LLC shall
withhold the applicable sales tax for orders to be delivered to
addresses within Texas. Our distributors, in compliance with the
laws in the States of California and Massachusetts, charge us
extra for orders dropped shipped to those states. We in turn
"pass-through" these charges to
our customers who ship to these States. Each customer shall be solely
responsible for all sales taxes, or other taxes, on orders shipped to any other state.
In the event a product is listed incorrectly or at an incorrect price due to
a typographical error or errors in pricing and description information received from our
suppliers, MotherboardZone.com, LLC retains the right to refuse or
cancel any orders placed for product listed at the incorrect price.
MotherboardZone.com, LLC shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your
credit card charged. If your credit card has already been charged for
the purchase and your order is canceled, MotherboardZone.com, LLC will
immediately issue a credit to your credit card account in the amount
of the purchase price.
Product warranties, if any, are provided by the manufacturer or
publisher of the products. If you are returning or replacing
merchandise more than thirty (30) days after the date of invoice, you
will need to contact the manufacturer directly. After 30 days, only
manufacturers’ warranties apply. Manufacturers’ warranties
vary on each product. Extended warranties are available directly from
select manufacturers. Manufacturer information is subject to change
without notice.
Every effort has been made to ensure the accuracy of all information
on this web site. MotherboardZone.com, LLC makes no warranty expressed
or implied with respect to the accuracy of the information, including
prices, product editorials, product specifications or advertising.
MotherboardZone.com, LLC expressly disclaims all warranties either
expressed or implied including the warranty of merchantability or
fitness for a particular purpose. This disclaimer by
MotherboardZone.com, LLC in no way affects the terms of the
manufacturer’s warranty, if any. Title to goods being purchased
is retained by MotherboardZone.com, LLC until goods are paid for by
the purchaser. Title passes to purchaser upon receipt of goods. If
goods are being purchased for export, it is the purchaser's
responsibility to obtain export documentation from the Federal
Government before shipping goods to a foreign country. In addition,
manufacturers’ warranties may vary or be voided upon export of
those goods. If you have any questions, please inquire.
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